Legal Policies

Terms of Service

Last Updated: April 28, 2025

1. Acceptance of Terms

By accessing or using TranslAItion, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

2. Service Description

TranslAItion provides AI-powered translation services. We offer text translation between multiple languages, with a focus on preserving proper names and context.

3. User Accounts

To use certain features of our service, you must register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Service Modifications

We reserve the right to modify or discontinue, temporarily or permanently, our service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

5. Intellectual Property

All content, features, and functionality of TranslAItion, including but not limited to text, graphics, logos, icons, and designs, are the exclusive property of TranslAItion and are protected by copyright, trademark, and other intellectual property laws.

6. User Conduct

You agree not to use our service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit or translate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our service
• Use our service for any purpose that is unlawful or prohibited by these Terms

7. Termination

We reserve the right to terminate or suspend your account and access to our service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.

8. Disclaimer of Warranties

Our service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of our translation services.

9. Limitation of Liability

In no event shall TranslAItion be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TranslAItion operates, without regard to its conflict of law provisions.

Privacy Policy

Last Updated: April 28, 2025

1. Information We Collect

We collect information you provide directly to us, including personal information such as your name, email address, and payment information. We also collect usage data, such as your translation requests, language preferences, and interactions with our service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our service
• Personalize and improve your experience

3. Data Retention

We store your translations and account information for as long as your account is active or as needed to provide you services. You can delete your account at any time, which will remove your personal information from our active databases. Some information may remain in our archives or backup systems.

4. Data Security

We implement measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by TranslAItion. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Content Policy

Last Updated: April 28, 2025

1. Prohibited Content

TranslAItion prohibits the translation of content that:

• Promotes illegal activities or violates applicable laws
• Contains hate speech, harassment, or incitement to violence
• Infringes on intellectual property rights
• Contains sexually explicit or obscene material
• Promotes terrorism, self-harm, or violence
• Contains personal, private, or confidential information about individuals without authorization
• Is designed to manipulate or deceive others

2. Content Moderation

We reserve the right to review, reject, or remove any content that violates our Content Policy. We may also impose restrictions on accounts that repeatedly violate our policies.

3. Public Translations

Users may choose to make their translations public. By doing so, they grant TranslAItion a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such translations for the purpose of displaying, promoting, or improving our service.

4. Reporting Violations

If you encounter content that violates our policies, please report it to our moderation team immediately through our Contact page.

Credit System

Last Updated: April 28, 2025

1. How Credits Work

TranslAItion operates on a credit-based system. Credits are used to pay for translation services. Each translation consumes a specific number of credits based on the length of the text being translated.

2. Credit Pricing

Credit packages can be purchased at different price points. The current pricing is available on the Purchase Credits page. Prices are subject to change, but credits already purchased will not be affected by price changes.

3. Credit Expiration

Credits do not expire as long as your account remains active. If an account is inactive for 12 consecutive months, we reserve the right to expire credits with prior notice.

4. Credit Usage

Credits are deducted at the beginning of the translation process. The exact number of credits required for a translation is based on the character count of the text being translated.

Refund Policy

Last Updated: April 28, 2025

1. Credit Purchase Refunds

Refunds for credit purchases may be considered on a case-by-case basis and are at the sole discretion of TranslAItion. Generally, refunds are only provided if:

• The purchase was made within the last 7 days
• No credits from the purchase have been used
• There was a technical error that resulted in duplicate charges

2. Failed Translation Refunds

If a translation fails due to technical issues on our end, we will automatically refund the credits used for that translation. In case of partial translation completion, a proportional refund will be issued.

3. User Account Termination

If your account is terminated for violations of our Terms of Service or Content Policy, any unused credits may be forfeited without refund.

4. Requesting a Refund

To request a refund, please contact our support team through the Contact page with details of your purchase and the reason for your refund request.

Moderation Policy

Last Updated: April 28, 2025

1. Account Restrictions

We reserve the right to restrict, suspend, or terminate accounts that:

• Violate our Terms of Service, Content Policy, or other policies
• Engage in abusive or harmful behavior toward other users or our staff
• Attempt to exploit our service or credit system
• Use our service for unauthorized commercial purposes
• Create multiple accounts to circumvent restrictions or limitations

2. Content Removal

We reserve the right to remove any content that violates our policies without prior notice. This includes both public and private translations.

3. Appeals Process

If your account has been restricted or your content has been removed, you may appeal the decision by contacting our moderation team through the Contact page. Please include your account details and a clear explanation of why you believe the action was taken in error.

4. Law Enforcement Cooperation

We cooperate with law enforcement inquiries and may disclose user information in response to valid legal processes, such as court orders or search warrants.